Apple iPhones are among the best smartphones you can buy right now out there. Apple’s mighty iPhone delivers a high level of performance stability and instant responsiveness, all made possible by a powerful processor and Apple’s operating system. However, that doesn’t mean that everything runs smoothly without any flaw.
A lot of users have recently reported that their iPhones don’t turn off no matter how many times they press the sleep/wake button. There could be any reason for why your iPhone won’t turn off ranging from software issues to broken buttons. If you are among those users who have been affected by the issue, we are here to help.
In this article, we will go through the troubleshooting steps to fix an iPhone that won’t turn off. Before we begin, make sure that you now have a modern version of iOS on your iPhone. If not, head to Settings > General > Software Update and update your device.
A hard reset may help you fix some minor issues on your iPhone and iPad ranging from app crashes to unresponsive iPhone. In this case, it may do the trick. If you now own an iPhone 7 or iPhone 7 Plus, the method used to perform a hard reset is slightly different than past iPhone models. Here is how.
Step one: First off, hold down the Volume down button and Sleep/Wake button at the same time
Step two: Once you see the power off slider screen, make sure that you keep holding both buttons. Once you do that, the screen will turn black and display the Apple logo
Step three: Release the buttons and your iPhone will reboot. Once your device finishes booting up, everything should work fine.
AssistiveTouch has been available on iOS for a while, helping iPhone and iPad owners control their device and perform some gestures like 3D Touch, use Siri, and a pinch. If the above-mentioned solution doesn’t work for you, there is a good chance that you are now having issues with your physical buttons. That’s where AssistiveTouch comes to the rescue.
To enable AssistiveTouch on your iPhone, you simply need to head to Settings > General > Accessibility > AssistiveTouch and turn on the switch for AssistiveTouch.
Once you are done, you should see the AssistiveTouch menu on your screen. To turn off your iPhone, tap on it, select Device, and tap and hold the Lock screen button until you see the power off screen.
Restore your iPhone
If the problem still persists, your software may be why your iPhone won’t turn off. In this case, try restoring your iPhone from backup. However, keep in mind that doing this will remove all content and data from your iPhone. Here is how.
Step one: Connect your iPhone with a Mac or a Windows PC and open iTunes (make sure that you now have the latest version of iTunes on your computer)
Step two: Once you are done, click the iPhone icon and hit Back up Now from the right-hand window
Step three: Hit Restore Backup and follow the on-screen instructions to complete the restore process.
Got any issues during the process? Let us know in the comments below.